Opening a dispute

If a delivery isn't right, don't approve it — open a dispute instead.

Before you dispute

Message the developer first. Most issues are a misunderstanding and get resolved with a quick revision.

Opening the dispute

1. Go to the order and choose Open a dispute.
2. Explain the problem and attach evidence (screenshots, files, chat history).
3. Our team reviews both sides and helps reach a fair outcome.

Funds stay held for the duration of the dispute.